What problems need to be solved after the sale of the floor washer?
1. Keep in touch with customers.
Because the sale of the washing machine is not a one-time, in order to maintain the normal use of the machine, also let the customer know our service attitude, in addition to the quality of the washing machine, good after-sales service is also very important, only the customer has a good impression on you, you can think of the next opportunity. Will have the opportunity to buy back or recommend to others, so as to continuously expand their brand of washing machine market.
2. Listen to customer feedback.
We must seize this opportunity to consult our customers about the quality of the floor washer and listen to their comments and Suggestions. What's wrong with the customer's machines is that we can improve and improve. Therefore, we should inquire about the quality of products and help customers to solve various problems at any time after purchase.
3. Do well in after-sales service training
After the customer buys the washing machine, because the customer will encounter many problems when using the washing machine for the first time. Timely solution, do not affect the customer's work. As a sales staff, we should be responsible for customers, do not cheat customers, to seriously understand the situation, and resolutely solve practical problems for consumers, to make customers satisfied.
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